Service disruption 2015-06-03

Service disruption Jun 03

Service entirely unavailable 06.03.2015 16:31 - 06.04.2015 4:17 GMT downtime 11 h 46 min.

What was it

We use a separate Google app engine application for each our customer to ensure the better security and flexibility. Google had deemed such use as a violation of Terms and Conditions and had suspended the apps.

During the negotiations with the technical support we had managed to find a mutually acceptable solution and the apps had restored.

What will follow

The current solution is a temporary solution agreed with our infrastructure provider. We are preparing a permanent solution and plan to switch to it next week. This will be scheduled maintenance. The date and time will be announced later.

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