To protect the app from overload we impose some limits.
- Zendesk API calls per month dependent on your plan:
FREE - 5,000
REGULAR - 50,000
PLUS - 100,000
ENTERPRISE - 200,000
- Max number of tickets in a ticket source view dependent on your plan:
FREE - 100
REGULAR - 200
PLUS - 500
ENTERPRISE - 1000
- Assignment live time can be up to 168 hours (1 week) for all plans.
- Max number of tickets processed by Out-Of-Office functionality at ones is 100 tickets for all plans.