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  1. Round robin
  2. Known issues

Known issues

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  • Issues with subscription updates
  • 2021-04-19 The common address https://app.roundrobin-assignment.com is unavailable
  • 2021-03-30 Incorrect handling holidays with the same endings as in the regular intervals
  • 2021-03-23 Incorrect handling tags with special symbols
  • Until 2020-01-23 Agent availability app incorrect operation
  • Until 2019-12-10 Authorization issue in Chrome 79
  • Until 2017-07-31 Zendesk "multiselect" fields stop automatic ticket assigning
  • Until 2015-07-07 Interface issue: Skill table can be scaled incorrectly
  • Until 2015-06-25 Reassign tickets, which had been already assigned
  • Until 2016-02-01 The log storage time is not guaranteed
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