Getting started
- ★ How it works
- ★ Minimal setup
- Limits and priorities
- Rule-based ticket routing
- Manage agent availability
- Same requester - same agent assigning
- Unassign or reassign tickets when an agent is unavailable
- Permissions management
- Email notifications
- Working with projects
- Operation and monitoring
- Fine tuning
- Data protection proxy deployment
- Data protection proxy configuring
- Data protection proxy updating