Product updates
Product updates
- ★ Tags in Out of Office functionality
- ★ Zendesk agents groups and tags now in Round Robin interface
- Important Update: Deprecation of Round Robin token access for Zendesk APIs
- Important Update: Migrating from Token Access to OAuth authorization method
- Important Update to Starter Plan: Active Agent Limit Enforcement
- New version of the Agent Availability app is available (v5.6)
- Slow Queue Warning: Now in Round Robin
- New version of the Agent Availability app is available (v5.5)
- New version of the Agent Availability app is available (v5.4)
- Data protection proxy (DPP) on java 17 is available
- Update your Agent availability app
- Upcoming changes in our Privacy policy
- Update your Agent availability app
- Data protection proxy is available now
- Upcoming changes in our Term of Service and Privacy policy
- Update your Agent availability app
- Release notes 2017-10-30
- Multi-select tickets fields is now supported 2017-07-31
- Round Robin 4.0 Release Notes 2016-10-19
- Release Notes 2016-03-26
- Round Robin app have got out of beta 2016-03-01
- Round Robin 3.0 Release Notes 2016-02-01
- Release Notes 2015-11-14
- Release Notes 2015-07-07
- Release Notes 2015-06-25
- Release Notes 2015-05-27
- Release Notes 2015-05-08
- Release Notes 2015-04-28
- Release Notes 2015-04-09
- Release Notes 2015-02-20